In the past few years, the IT industry has seen a steady shift from a pay-by-the hour business model to one that is focused on managed services agreements, which turned outsourced IT into a predictable monthly expense. Although business owners and managers tend to think this move primarily benefits IT vendors, it actually tends to favour clients even more.

Managed Security Services

  • VAPT – Vulnerability analysis and Pen test
  • Patch management
  • Antivirus management
  • Data leakage protection
  • Data security
  • Firewall/IDS/IPS management

Datacenter Management (On premises and Cloud)

  • Operation
  • Monitoring
  • Design
  • BCP/DRP/High availability
  • Transformation

Server Management: Physical, Cloud (Azure and AWS)

  • Design, Build and manage
  • Continual monitoring for capacity and performance
  • Vendor management
  • BCP/DRP
  • High availability

IT Helpdesk/End point device

  • Remote support
  • Desk-side support
  • Design/Build
  • Migration
  • Capacity management

Network Management

  • Design, Build and manage
  • Continual monitoring for capacity and performance
  • Vendor management
  • BCP/DRP
  • High availability

Database

  • Design
  • Security
  • Maintenance
  • BCP/DRP
  • Capacity management
  • Monitoring & Performance management